Audience: Accounting Manager
ERPs Supported: NetSuite, QuickBooks Online, Universal Connector (For UC, please review this article first)
Summary: Reviews how to manage credits in MineralTree.
Add credits in ERP
The first thing you need to do is add the credit into your ERP.
Configure your credit file for Universal Connector
Once credits are in the ERP, they will become available in MineralTree on the next sync cycle (or with Universal Connector, when MineralTree picks the credit file on the next file import).
Manage Credits in MineralTree
You can apply credits by navigating to the Invoices tab and clicking on the Credits button.
Once in the Credit Application area of MineralTree, you'll be able to see all the credits available for use along with the invoices to which they can be applied. You can see any credits available to you sorted by vendor. Click Select to apply credits to available invoices.
Once you make a selection, you'll be able to see all of the available invoices to apply that credit to.
Note: Credits can only be applied to posted invoices. This means if you do not see the invoice you want to credit, it might not be posted. It also means if you don't have any invoices posted for a vendor you have a credit for, the credit will not appear on the tab.
When you select an invoice, you'll be able to see the credits available and the amounts of those credits along with when they were created.
To apply a credit, simply type in the amount you want to credit the invoice. You can use credits partially or in full. As you enter your credits in, it will automatically deplete the credit from the top in real time.
When you are finished, be sure to click the Apply button on the top right to save your work.
In the above example, the invoice was brought to $0. Depending on your settings in MineralTree, this might have closed out the invoice, removing it entirely from the invoices queue. If your settings allow for viewing $0 invoices, you'll still be able to queue these $0 invoices up in the payments queue, which will send your vendor a remittance indicating the credit taken, but not an actual payment.
Here is an example of a remittance where a credit has closed out an invoice but the invoice was still processed through the payments queue.
Note: Credits cannot be unapplied in MineralTree at this time. Credit deletion also does not sync. If you apply a credit to the wrong invoice or you delete a credit in your ERP that exists in MineralTree, the credit can be deleted out of MineralTree if it hasn't already been applied to an invoice in MineralTree .
If you ever create credits in your ERP that are not visible in the credit application area, it might be because invoices are not posted for that vendor and therefore they cannot be utilized. To be sure that credits have synced over you can always check the Search tab.