Audience: Accounting Manager
ERP: QuickBooks Online
Summary: Reviews how to create credits in QuickBooks Online so that they can be applied in MineralTree. Credits cannot be created directly in MineralTree; they must first be created in QuickBooks Online.
How to Create Credits in QuickBooks Online
1. Click on + New > Vendor Credit to create a credit.
2. Enter credit details and save.
Apply Credits to Bills in MineralTree
Credits can either be applied to the bill in QuickBooks (instructions below) or applied in Mineral Tree by following the Credit Application article.
Apply Credits to Bills in QuickBooks Online
5. Click on + > Pay Bills.
6. Filter by specific Vendor and Date Range to find the bill.
7. Click the checkbox to the left of the bill to which you would like to apply the credit. The credit should apply automatically. Make sure you change the "Payment" to $0. You will be making the actual payment in MineralTree. Confirm the information is correct, then click Save.
8. The bill should now show a reduced balance in QuickBooks.
The change to the balance of the bill will sync to MineralTree within a few minutes. The remaining balance can be paid in MineralTree on the Invoices tab after the change has synced. Information about the credits applied to bills will be included on the remittance for the payment.
Note: Credits must be applied before you move the invoices to the Selected Payments queue.