How to Create and Apply Credits in NetSuite

Audience: Accounting Manager 

ERP: NetSuite

Summary: This article explains how to create vendor credits in NetSuite so they can be applied to bills in MineralTree. Credits cannot be created directly in MineralTree; they must first be created in NetSuite. Once created and applied, the updated bill balance will sync to MineralTree.

How to Create Vendor Credits in NetSuite

1. Navigate to the Vendor Credit Form

Go to: Transactions > Payables > Enter Vendor Credits

2. Enter Vendor Credit Details and Save

Apply Credits to Bills in MineralTree

Credits can be applied either in NetSuite (instructions below) or directly in MineralTree by following the Credit Application article.

Apply Credits to Bills in NetSuite

1. Navigate to Vendor Credit

Note: Check the Auto Apply box if you want NetSuite to apply the credit amount to the oldest outstanding vendor bills. NetSuite remembers your preference for using the Auto Apply box on vendor credits. The next time you enter a vendor credit, the Auto Apply box is checked or cleared by default based on the last vendor credit you entered.

2. Apply the Credit

4. Confirm the Updated Bill Balance

After saving, the bill will show a reduced balance in NetSuite.

The updated balance will sync to MineralTree within a few minutes. Once synced, the remaining balance can be paid from the Invoices tab in MineralTree. Information about applied credits will appear on the remittance for the payment.

Important Notes

• Credits must be applied before moving invoices to the Selected Payments queue in MineralTree.
• If the credit does not appear in MineralTree after syncing, confirm that the credit is fully saved and applied in NetSuite.

• Phone: 855‑672‑9669
• Email: mtsupport@mineraltree.com